Hello everyone, we’re encountering an issue where the autoload occasionally fails to detect a carrier on the loading tray. Is there a way to bypass this by allowing the operator to manually scan the tubes and then return the carrier to its original position?
Well, you should first resolve that error! An autoload that fails to detect a carrier is not a normal behaviour. Either it is pushed out to far during unload or your users are not able to load the carrier till the stops.
Anyway, you select the loadcarrier step, look for Error Settings
Click the checkbox on “No Carrier Error” and select “Custom”
From this step select “Cancel” and click OK
Next is to put your loadcarrier step in the “Errorhandling by the user step” which you have in a 1:1 loop. In the first sector you put your load step + loop break and create your errorhandling in the second part of the step.
However, it would be easier to check why the carrier is not found. Either it is pushed back to far, the magnet on the carrier is not detected or the user has not put it back. I would simply show a dialog with information, since this is in an endless loop, your carrier will be retried to load.
Easy Peasy!
Thank you!