I am back at it again with another instrument problem
I tried running the weekly/daily maintenance protocol on our STAR Plus, but ran into an “encountered an improper argument” error when I opened either one of them. This error obviously doesn’t start the run, nor does it provide a trace file for me to troubleshoot with. I was wondering if anyone had any idea where this error is coming from. I tried restarting the computer and instrument to see if any backend processes were interfering with it, but no.
There isn’t too much information provided from your description but I would imagine it would have to do with a setting in the Hamilton System Configuration… perhaps wrong deck configuration. Did you do something to the PC prior to encountering the error? Reinstalling of Venus etc?
also make sure these files exist…
C:\Program Files (x86)\HAMILTON\Methods\VM\StarLineDailyMaintenance.hsl and stp
C:\Program Files (x86)\HAMILTON\Methods\VM\StarLineMaintenance_StarPlus.lay and res
These files come as part of Venus install so it should already be there.