Aspirate Error handling not working properly

[dReekb]

Hi all,

I have a strange issue with automatic error handling during the aspirate step in Venus 6.2. In short - defined error handling procedure does not work. When not enough liquid is detected, it stops the workflow and pops up a message with options.

See below:

What I find strange is that these settings work normally in other aspirate steps. Only in this one it seems to ignore the error presets.

Does anyone have experience with this or solution to it? Thank you!

Tadeas

[EricSindelar_Hamilton]

Please check the post below to see if it applies! If not, then please provide a trace file so we can further diagnose.

Hamilton STAR Error Handling

It’s possible that another error occurred in addition to the “Insufficient Liquid Error” so you’d need to set automatic error handling for the other error type. Most commonly, this would be the “Not Executed Error.” For example, say you are aspirating from one tube using all 8 channels. Only one channel can access the tube at a time. If channel 1 records an “Insufficient Liquid Error” then the remaining channels 2 through 7 record a “Not Executed Error” which a repeat will fix. So, be sure to …

[dReekb]

Hi Eric,

it applies 100%. I am aspirating from 384 well plate and since it’s not sorted for channels, it’s always one channel at a time. I will test it and let you know the results.

Thanks for super swift help!

EDIT: It really did the trick

[Austin_Lenox]

I think it may be related to your “flag error” and/or “visible” box being checked.