Hello everyone. We just bought ML Star and already found the issue. Trying to do Daily maintenance and got this error.
Did you ever see this kind of error? Can we solve it?
Thanks!!
“R0” corresponds to the iSWAP and a z-drive initialization error would likely indicate a hardware issue. If the instrument is new from Hamilton, then it comes with a warranty. I recommend contacting the service hotline in your territory to get further assistance. If you need help getting that information, please let me know.