I am consistently getting two errors when I start Venus: An instrument error and a communication error with the Venus WebAPI Host. I’ve found a resolution, which is to just blanket restart all of the Hamilton services (Web Client, Web Server, and WebAPI Host) and then restarting Venus 6.
This is more of a nuisance problem than anything else at the moment. I’m not sure if this situation is stemming from something with our IT or Hamilton’s software. I’m generally curious to know if anyone else has experienced this before I submit a ticket to either group.
