I’m running into an odd issue with the Sample Transfer command and was wondering if anyone has seen this before.
I have 8 identical tube runners (16 positions each) that should be selectable as a single grouped source (128 positions total). Instead, the Source selector only recognizes each runner individually, as if they were unrelated labware.
A few observations:
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Every new Sample Transfer command behaves this way.
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The runner definitions have been copied/modified from the original over time.
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I created a stripped-down test project on a separate FluentControl installation, and grouping worked as expected there.
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A colleague also created a nearly blank method on the production system (without the existing worktable definition) and reported the same behavior.
Before I start rebuilding labware definitions, has anyone seen this behavior before? Is there a labware property or project setting that determines whether multiple instances can be treated as a single source by the Sample Transfer command?