Hamilton STAR Deck Sequences Sorting Automatically "Re-Sorting"

Hamilton (Venus)
1

I have multiple Hamilton STARs running Venus 4 in my lab. We have seen now on multiple occasions that labware sequences will change from column-wise sorting to row-wise sorting without being edited by a developer. At first, we thought it may have been labware being readded to the deck with the wrong sorting. However, we have now confirmed that labware will get “re-sorted” without user intervention. This “re-sorting” exposes us to potential method failure when we rely on specific sequence ordering.

Has anyone else seen this behavior? Are their known solutions? We are considering running library commands to confirm all our labware is sorted column-wise but we dont have an elegant way to do this yet.

2 Likes
2

Hello,

I would be more than happy to help with this. This is very unusual behavior from my experience, but to get a better understanding of the issue would you be able to provide traces and perhaps a method package to take a look at?

Thanks!