Hi All,
I am running VoV on Venus 6 and ran into an issue, while trying to execute the command iSwap Read Plate barcode I received the following error:
C0: Unknown firmware command, the required firmware module is not installed or activated.
Is this a command that can be performed on the Vantage instrument or do I have to come up with another work around to read this particular barcode of interest?
Hi @Lost_in_Automation ,
Unfortunately, this functionality is not supported by the default commands. We do have an alternative option to perform this step using the IDL Tools Library.
If your IDL is yellow, place this command at the beginning of the method with the value set to 1, otherwise set it to 0.
For the IPG you can use the function IPG_PresentAndScan.
For the QCG you can use the function QCG_PresentAndScan.
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Thank you @BrandonBare_Hamilton. I downloaded the IDL file and imported it to the instrument computers but I now have an HSL error with the IDL file. It looks like it is missing 2 sub methods:
Did I do something wrong importing this .pkg file?
Hi @Lost_in_Automation ,
It looks like you have an older version of Labware Property Query on the computer that do not have the functions listed. Try deleting the folder C:\Program Files (x86)\HAMILTON\Library\Labware Properties and then import the IDL Tools library again using recovery and select no to all for the overwrite option. This should recreate the library with the missing functions added.
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That was my issue! Thank you again @BrandonBare_Hamilton
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