Labware is too high error

Hamilton (Venus)
1

Hello,

I’m getting an error that I’m not sure what the meaning of is. Specifically I am moving the lid of one of the 96 well plates to another position (by means of iSWAP), which it does without a problem, but when I call for it to be brought back to the first position, it throws the following error:

2024-03-27 15:33:27.014 Microlab STARlet : Main - error; An error occurred while running Vector. The error description is: One or more arguments are invalid. (Not possible to transport the labware. Labware is too high.) (0x28 - 0x2 - 0x3)

Has anyone seen this before?

Thanks in advance!

2 Likes
2

Is this a standard labware you’re transporting or custom?

Could you share a photo of the virtual deck layout if possible and labware definition?

3

Hi it’s standardized, this is my layout

image
image843×399 41.4 KB

I’m trying to move the bottom most plate lid to the top most plate lid and then back again