Need help installing new Hamilton pipet

Hey, we’re getting some errors installing a new pipette module for our Hamilton Starlet. There seem to be connection issue during the installation process. Basically the pipette module is not recognized by the robot however there is no issue when installing it in the second position. Does anyone have an idea how get around it?

17:32:05.692 !- GRU-Service Version 4.9.804
17:32:05.708 !- Instrument connected
17:32:07.627 -> C0RFid1199
17:32:07.643 <- C0RFid1199er00/00rf7.5S 19 2020_09_04 (GRU C0)
17:32:07.644 -> C0RQid1199
17:32:07.660 <- C0RQid1199rq0000
17:32:07.660 -> C0QBid1199
17:32:07.676 <- C0QBid1199er00/00qb1
17:32:07.676 -> C0RMid1199
17:32:09.128 -> C0QBid7733
17:32:09.710 <- C0RMid1199er99/00 P202/10kb01kp02 C00000 X00000 P10000 P2     D00000
17:32:09.726 <- C0QBid7733er00/00qb1
17:32:09.726 -> C0QBid7733
17:32:09.757 <- C0QBid7733er00/00qb1
17:32:09.757 -> C0RFid7733
17:32:09.773 <- C0RFid7733er00/00rf7.5S 19 2020_09_04 (GRU C0)
17:32:09.773 -> C0RQid7733
17:32:09.788 <- C0RQid7733rq0000
17:32:11.191 -> X0RFid7733
17:32:11.200 <- X0RFid7733rf1.4S 2012-04-25
17:32:11.200 -> X0RQid7733
17:32:11.208 <- X0RQid7733rq0000
17:32:27.007 <- C0RMid1199er98
17:32:30.978 -> C0RKid1199
17:32:30.987 <- C0RKid1199er00/00xkC0 X0 I0 W1 W2 T1 T2 R0 P1 P2 P3 P4 P5 P6 P7 P8 P9 PA PB PC PD PE PF PG H0 HW HU HV N0 D0 NP M1
17:32:31.000 <- C0RKid1199er98
17:32:31.000 -> C0QMid1199
17:32:31.034 <- C0QMid1199er00/00ka001000xt30xa30xw08000xl11xr00xm03500xx11400ys180xu2460xv3700yu0060kl360kc0yx0060ke00000000xn00xo00ym6065kr0km360
17:32:31.034 -> X0RKid1199
17:32:31.097 <- X0RKid1199kx-0002kp0075kd0750ki0100il1000le01500qp0250qd0750qi0250ql5000qe00050px05050ks+1500mp0075md0750mi0100ml1000me01500np0250nd0750ni0250nl5000ne00050ps13400kc+0000up0075ud0750ui0100ul1000ue01500tp0250td0750ti0250tl5000te00250pc00000ax100 01 0100 300 02 0500 400 06 1000 500 10 1500 600 14 2000 700 18 2500as100 01 0100 300 02 0500 400 06 1000 500 10 1500 600 14 2000 700 18 2500
17:32:31.097 -> C0QTid1199
17:32:31.112 <- C0QTid1199er00/00qt186882/0525006 173000/00/0000
17:32:31.112 -> C0RKid1199
17:32:31.128 <- C0RKid1199er00/00xkC0 X0 I0 W1 W2 T1 T2 R0 P1 P2 P3 P4 P5 P6 P7 P8 P9 PA PB PC PD PE PF PG H0 HW HU HV N0 D0 NP M1
17:32:31.128 -> D0QGid1199
17:32:31.128 <- D0QGid1199qg2
17:32:44.081 -> C0RFid7733
17:32:44.093 <- C0RFid7733er00/00rf7.5S 19 2020_09_04 (GRU C0)
17:32:44.093 -> C0RQid7733
17:32:44.109 <- C0RQid7733rq0000
17:32:44.109 -> X0RFid7733
17:32:44.109 <- X0RFid7733rf1.4S 2012-04-25
17:32:44.109 -> X0RQid7733
17:32:44.125 <- X0RQid7733rq0000
17:32:44.133 -> D0RFid7733
17:32:44.143 <- D0RFid7733rf1.4S b 2015-10-07
17:32:44.144 -> D0RQid7733
17:32:44.150 <- D0RQid7733rq0000
17:33:00.554 -> C0RIid8765
17:33:00.569 <- C0RIid8765er00/00si2022-01-28sn292I
17:33:00.569 -> C0RFid1199
17:33:00.585 <- C0RFid1199er00/00rf7.5S 19 2020_09_04 (GRU C0)
17:33:00.585 -> C0RQid1199
17:33:00.601 <- C0RQid1199rq0000
17:33:00.601 -> C0QBid1199
17:33:00.616 <- C0QBid1199er00/00qb1
17:33:00.616 -> C0RMid1199
17:33:02.647 <- C0RMid1199er99/00 P202/10kb01kp02 C00000 X00000 P10000 P2     D00000
17:33:07.307 -> C0RKid1199
17:33:07.319 <- C0RKid1199er00/00xkC0 X0 I0 W1 W2 T1 T2 R0 P1 P2 P3 P4 P5 P6 P7 P8 P9 PA PB PC PD PE PF PG H0 HW HU HV N0 D0 NP M1
17:33:07.319 -> C0QMid1199
17:33:07.350 <- C0QMid1199er00/00ka001000xt30xa30xw08000xl11xr00xm03500xx11400ys180xu2460xv3700yu0060kl360kc0yx0060ke00000000xn00xo00ym6065kr0km360
17:33:07.350 -> X0RKid1199
17:33:07.412 <- X0RKid1199kx-0002kp0075kd0750ki0100il1000le01500qp0250qd0750qi0250ql5000qe00050px05050ks+1500mp0075md0750mi0100ml1000me01500np0250nd0750ni0250nl5000ne00050ps13400kc+0000up0075ud0750ui0100ul1000ue01500tp0250td0750ti0250tl5000te00250pc00000ax100 01 0100 300 02 0500 400 06 1000 500 10 1500 600 14 2000 700 18 2500as100 01 0100 300 02 0500 400 06 1000 500 10 1500 600 14 2000 700 18 2500
17:33:07.412 -> C0QTid1199
17:33:07.439 <- C0QTid1199er00/00qt186882/0525006 173000/00/0000
17:33:07.439 -> C0RKid1199
17:33:07.459 <- C0RKid1199er00/00xkC0 X0 I0 W1 W2 T1 T2 R0 P1 P2 P3 P4 P5 P6 P7 P8 P9 PA PB PC PD PE PF PG H0 HW HU HV N0 D0 NP M1
17:33:07.459 -> D0QGid1199
17:33:07.459 <- D0QGid1199qg2
17:33:07.473 -> D0QGid8765
17:33:07.482 <- D0QGid8765qg2
17:33:07.482 -> C0RJid8765
17:33:07.506 <- C0RJid8765er00/00tq1 1
17:33:07.506 -> P1RAid8765raau
17:33:07.522 <- P1RAid8765au1 1 1 1
17:33:07.522 -> P1QFid8765
17:33:07.537 <- P1QFid8765qf1
17:33:07.537 -> P2RAid8765raau
17:33:09.537 <- P2RAid0000er10
17:33:15.055 -> P2QFid8765
17:33:17.051 <- P2QFid0000er10
17:33:29.623 -> P2
17:33:31.625 <- P2  id0000er10
17:34:08.835 -> C0QBid7733
17:34:08.851 <- C0QBid7733er00/00qb1
17:34:08.851 -> C0QBid7733
17:34:08.883 <- C0QBid7733er00/00qb1
17:34:08.883 -> C0RFid7733
17:34:08.898 <- C0RFid7733er00/00rf7.5S 19 2020_09_04 (GRU C0)

1 Like

er10 (1)

1 Like