Hello, Im experiencing an issue where during an aspirate/dispense cycle, the hamilton is dispensing into empty carrier positions that dont have tubes. Part of the issue (I think) is that the carrier has inserts to support 15mL tubes that dont quite fit, and I think the inserts are being detected as labware during the loading step and the device accepts those positions as valid ones. Does anybody have a convenient way of removing those positions? Thanks!
Remove the inserts (assuming they are removable ones and not a modified carrier) and run the test again to see if it still occurs?
I’ve given that a try, but it’s still dispensing into empty/used positions
You need to change the sequence you’re dispensing into…