Hello All,
We are experiencing instability with RunControl.
The software stops responding after they pause (freezing), when they click on Resume, or when they want to close the “ControlPanel”.
On the run control we only display the Scheduler (for scheduled method) and the Trace windows.
We have this issues on Vantage robots with Venus 6 or 5.
This has happened to them several times this week, sometimes as early as the first pause.
Do you have a solution to prevent that ?
Thank you all!
we have some similar problems but we do not use Scheduler . @DanHartman_Hamilton may be able to help
I have seen that computers with heavy background processes operating at the same time or just older hardware PCs have issues with some of the Run Control processes. If you are able to upgrade your PCs or look into your background processes, that helped us.
The PC is new, and should be strong enough.
We use a camera during the process, I can try to disable it.
Could you provide an export of the method along with a trace file?
You can upload to this link. Password is: Hamilton2025
You can also send it to me directly if preferred.