Venus : Errorhandling on hardware errors

Hello!

Following up on this thread because I’m getting a similar error. The error is “Position out of permitted area” as a hardware error. It occurs when dispensing reagent (water) multiple times using the same tip. Usually will pop up around the 3rd or 4th time trying to aspirate from a full trough of water that it has already been pipetting from, same seq positions even. I’ve gotten this issue across all cLLD settings (Low to Very High). The channel does not attempt to approach the trough. If you exclude the error will eventually persist across all channels. Seems like residual volume in the tip building up enough to throw off the cLLD.

I managed to get around it with pLLD but also just curious if anyone else has seen this error and what might be the cause.

See attached image for screenshot of error and trace.

Thanks,
Connor